(03-17-2023, 01:35 PM)Raven Wrote: Bank head here,Delete this. It does not fit my narrative. Down with Honolulu.
So Icebear, who is not a banker, only posts the payment for processing, us bankers then goes over it and processed it. What should have happened is that the system detects you go below the minimum threshold and then denies the transaction. Which then should have alerted us your bank was empty and we would have let Icebear know the bet couldn't go through.
Sadly this function was only property implemented post the transaction being processed. So apologies on our end for that, that is something's we should have had set up earlier.
Today was the first time bank heard about this situation. I've had a discussion with HO regarding the situation. Seems things went through a whole line of communication and nothing final was ever decided until now.
To wind a long story short. A refund has been processed to your account.