(09-18-2019, 12:49 PM)Dylandeluxe Wrote:We are not saying you have to micro manage training but what I am saying is that training could be built one time and distributed by the heads of whatever department it is. Department head can say "Welcome to your new role, review this first please before doing anything" And at that point the person is 100% liable for any abuse or rule they break.
I acknowledge that it probably wasn't a rule violation, just that it might not set the best example.
I looked and didn't see any correlating punishment but I could have missed it.
Again the title of this post was supposed to be a bit click baity but it is not my intention to attack HO, I just want to open the line to discuss how we might avoid a future situation like this.
I mean I suppose we could make a base line training here, but it seems like the issue here, if i'm reading this right, is that we didnt tell them that a rule was in the rulebook. What would the training for any job like this be to fix this? The only two things i can think of is either link everyone who gets a job the rule book, which doesn't seem like much, or we would have people walk new job members through each and every rule in the rule book to make sure they dont break any rules, which to me seems like total overkill.
Also, these issues seem to be framed as a job issue, but the rules apply to everyone, so if thats the case then we should either be sending links to every new member with a link to the rule book, or walking every new member through every rule. The former we sort of do already, we send everyone a link to the rookie guide, and that has a link to the rule book. The latter i feel like would be a good way to get rookie mentors to go insane and get many new members not to join. thats just my opinion